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Klaus: How to Calculate and Improve Customer Service ROI

Trying to demonstrate the impact of customer support on profits? Go through the numbers and calculate your customer service ROI. Here’s how.

Author

Steph Lundberg
February 22, 2024

This piece was written for Klaus, and it seems to have disappeared after Klaus became a part of Zendesk. Check out the full-text PDF instead!

Klaus - How to Calculate and Improve Customer Service ROI.pdf2.69 MB • PDF File

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